Terms of Use

1Introduction

These Terms of Use (“Terms”) govern your access to and use of www.baseagy.com, including its pages, content, features, forms, interactive elements, and related online services (collectively, the “Website”).

The Website is operated by Base Agency (“Base Agency”, “we”, “us”, or “our”).

By accessing, browsing, or using the Website, you agree to these Terms.

If you do not agree to these Terms, you should discontinue use of the Website.

2About the Website

Base Agency is a multidisciplinary corporate agency providing integrated services across creative, digital, engineering, technology, production, security, automation, artificial intelligence, data, and business-transformation fields.

The Website provides information about Base Agency and its activities, including:

• Company information
• Divisions
• Professional services
• Industries
• Case studies
• Insights
• Careers
• Business inquiries
• Proposal requests
• Contact channels
• Support information
• Other corporate information

The Website is intended primarily to provide information and facilitate communication with Base Agency.

Unless expressly stated otherwise, the Website itself is not an online marketplace, online contracting platform, payment platform, or guarantee that any particular service will be provided.

3Acceptance of These Terms

By using the Website, you confirm that:

• You have read and understood these Terms
• You will comply with applicable laws
• You have legal capacity to use the Website
• Where you use the Website on behalf of a company or organization, you are authorized to do so

If you use the Website on behalf of an organization, references to “you” may include that organization where appropriate.

4Website Use

You may use the Website for legitimate purposes including:

• Learning about Base Agency
• Reviewing our services and capabilities
• Contacting Base Agency
• Requesting information
• Requesting a proposal
• Making a business inquiry
• Exploring career opportunities
• Applying for available positions
• Requesting support
• Reviewing corporate content

You must use the Website lawfully and responsibly.

5Prohibited Uses

You must not use the Website to:

• Violate any applicable law or regulation
• Commit or facilitate fraud
• Impersonate another person or organization
• Submit knowingly false or misleading information
• Send spam or unsolicited automated communications
• Harass, threaten, abuse, or intimidate another person
• Upload malicious software, viruses, scripts, or harmful code
• Attempt to obtain unauthorized access to the Website, servers, accounts, or infrastructure
• Probe, scan, test, or exploit Website security without written authorization
• Interfere with Website availability or operation
• Circumvent technical or security controls
• Conduct denial-of-service or similar attacks
• Scrape or harvest Website data using automated means where such activity places an unreasonable burden on the Website or violates applicable law
• Collect personal information about other users without authorization
• Submit unlawful, defamatory, obscene, fraudulent, infringing, or harmful content
• Infringe Base Agency's intellectual-property rights or those of another party
• Misrepresent a relationship with Base Agency
• Use Base Agency's identity, branding, or content to deceive another person
• Use Website content to create a misleading impression of endorsement, authorization, partnership, or affiliation

Base Agency may take reasonable measures to prevent or investigate suspected misuse.

6Website Content

We make reasonable efforts to keep Website information accurate and useful.

However, the following information may change from time to time:

• Services
• Capabilities
• Processes
• Deliverables
• Technologies
• Timelines
• Team structures
• Availability
• Pricing
• Business activities

Website content is provided primarily for general informational and business-development purposes and should not automatically be treated as a binding commitment.

Base Agency may modify, remove, replace, reorganize, or update Website content without prior notice.

7No Automatic Contract Formation

Accessing the Website, sending an email, submitting information, requesting a proposal, requesting a quotation, completing a Website form, scheduling a consultation, or otherwise communicating with Base Agency does not, by itself, create:

• A client relationship
• A supplier relationship
• A partnership
• A joint venture
• An employment relationship
• An agency relationship
• A professional advisory relationship
• A contractual obligation to perform services

A project or commercial engagement becomes binding only when the appropriate agreement, proposal, purchase order, statement of work, contract, or other authorized document has been formally accepted or executed as required by Base Agency.

8Proposal Requests

The Website may allow visitors to request proposals, quotations, consultations, or project discussions.

A proposal request may include information concerning:

• Your organization
• Project objectives
• Required services
• Technical requirements
• Timelines
• Budget
• Project location
• Briefs
• Specifications

Submitting a request does not guarantee:

• Acceptance of the project
• Availability of a particular service
• Availability within a particular timeframe
• A particular price
• A particular solution
• Allocation of specific personnel
• Issuance of a proposal
• Formation of a contract

Base Agency may accept, reject, defer, or request further information regarding any inquiry.

Any formal proposal subsequently issued by Base Agency may contain separate terms, assumptions, validity periods, exclusions, intellectual-property provisions, pricing terms, payment terms, and other contractual conditions.

Those project-specific terms will govern the relevant engagement where applicable.

9Quotations and Pricing

Unless specifically stated otherwise in a formal written quotation or proposal:

• Website content does not constitute a price quotation
• Examples or descriptions do not guarantee pricing
• Pricing may depend on project scope and requirements
• Availability is not guaranteed
• Costs may change according to technical, production, staffing, supplier, logistical, currency, tax, or market factors

Only quotations or proposals formally issued or approved by Base Agency should be relied upon for commercial purposes.

10Career Applications

The Website may provide information about employment opportunities at Base Agency.

Submitting a CV, résumé, portfolio, application, or expression of interest does not guarantee:

• An interview
• Shortlisting
• Employment
• A response
• Availability of a position
• Future consideration

Base Agency may review, reject, retain, archive, or otherwise process applications according to recruitment requirements and applicable law.

False or materially misleading information may result in an application being rejected.

11User-Submitted Information

When you submit information or content through the Website or associated communication channels, you confirm that:

• The information is accurate to the best of your knowledge
• You are authorized to submit it
• You have obtained any necessary third-party permissions
• Its submission does not violate applicable law
• Its submission does not infringe intellectual-property, confidentiality, privacy, or other third-party rights
• It does not contain malicious or harmful code

You remain responsible for the information and materials you submit.

12License to Process Submitted Materials

You retain ownership of materials that you lawfully submit to Base Agency.

However, by submitting materials for an inquiry, application, proposal, support request, or similar purpose, you give Base Agency a limited, non-exclusive right to access, copy, store, review, internally distribute, and otherwise process those materials to the extent reasonably necessary to:

• Respond to the submission
• Evaluate the request
• Prepare a proposal
• Assess a job application
• Provide support
• Conduct legitimate administrative or business activities related to your request

This permission does not transfer ownership of your submitted materials to Base Agency.

13Confidential Information

You should not assume that information submitted through a general Website form, ordinary email channel, or unsolicited communication will automatically be subject to a confidentiality obligation.

Do not submit trade secrets, highly sensitive technical information, passwords, confidential third-party information, classified materials, or other information requiring special protection unless:

• Base Agency has requested the information; and
• Appropriate confidentiality and transmission arrangements have been established.

Where confidentiality is required for a project, it should be addressed through a separate written confidentiality or non-disclosure agreement where appropriate.

14Intellectual Property

Unless otherwise stated, the Website and its contents are owned by, licensed to, or lawfully used by Base Agency.

Protected content may include:

• Base Agency names and branding
• Logos
• Text
• Service descriptions
• Graphics
• Artwork
• Photographs
• Videos
• Animations
• Illustrations
• Icons
• Website design
• Layout
• User-interface elements
• Code
• Documents
• Presentations
• Concepts
• Creative materials
• Digital assets

Such materials may be protected by copyright, trademark, design, unfair-competition, and other intellectual-property laws.

15Permitted Use of Website Content

You may view and use the Website for personal, informational, and legitimate business-evaluation purposes.

Unless Base Agency provides written permission, you may not:

• Reproduce substantial portions of the Website
• Republish Website content
• Sell Website content
• Redistribute Website materials commercially
• Modify Website materials and present them as original
• Remove copyright or ownership notices
• Use Base Agency branding in a misleading manner
• Create unauthorized derivative commercial materials
• Present yourself as an authorized representative, partner, reseller, or affiliate of Base Agency

Normal linking to publicly accessible Website pages is permitted provided the link is lawful and does not falsely imply endorsement or affiliation.

16Base Agency Name and Trademarks

The Base Agency name, logos, visual identity, division names, slogans, and related brand elements may constitute trademarks, trade names, or other protected intellectual property.

No license to use Base Agency's branding is granted merely through use of the Website.

Written authorization may be required before using Base Agency branding for commercial, promotional, partnership, media, or endorsement purposes.

17Case Studies and Portfolio Content

Case studies, project descriptions, images, examples, and portfolio materials on the Website are provided to illustrate Base Agency's work, experience, or capabilities.

Results achieved in one project do not guarantee identical or similar results in another project.

Project outcomes depend on many factors including requirements, scope, budget, timeline, market conditions, client participation, technical constraints, and third-party dependencies.

18No Professional Advice Through the Website

Base Agency provides professional services across numerous specialized disciplines.

However, general Website content does not constitute project-specific:

• Legal advice
• Financial advice
• Engineering certification
• Architectural approval
• Cybersecurity assurance
• Security certification
• Compliance advice
• Technical warranty
• Investment advice
• Professional guarantee

Professional recommendations should be based on an appropriate engagement, project assessment, written scope, and qualified review where required.

19Artificial Intelligence and Technology Content

Website references to artificial intelligence, automation, cybersecurity, analytics, digital transformation, software, or other technologies describe Base Agency's capabilities and areas of work.

Such descriptions do not guarantee that a specific technology, system, algorithm, model, platform, security method, or result will be suitable for every organization.

Specific technical solutions are subject to project assessment, scope, contractual terms, testing, and implementation requirements.

20Third-Party Links

The Website may contain links to third-party websites, social networks, platforms, tools, services, or resources.

These links are provided for convenience or reference.

Base Agency does not necessarily control, endorse, or assume responsibility for:

• Third-party content
• Accuracy
• Security
• Availability
• Products
• Services
• Privacy practices
• Terms and conditions

Your use of third-party websites is subject to the terms and policies of those third parties.

21Website Security

You must not attempt to compromise the security of the Website or connected systems.

Unauthorized security testing, exploitation, access attempts, credential attacks, malware distribution, denial-of-service activity, or interference with Website infrastructure is prohibited unless expressly authorized by Base Agency in writing.

Base Agency may investigate suspected security incidents and cooperate with hosting providers, security providers, authorities, or other appropriate parties where necessary.

22Website Availability

We aim to maintain a reliable and professional Website, but we do not guarantee that it will:

• Always be available
• Be uninterrupted
• Be free from errors
• Be free from harmful components
• Operate identically on every device or browser
• Always contain current information

The Website may occasionally be unavailable because of:

• Maintenance
• Updates
• Infrastructure changes
• Security measures
• Technical problems
• Internet outages
• Third-party failures
• Events outside our reasonable control

Base Agency may modify, suspend, restrict, or discontinue any part of the Website when reasonably necessary.

23Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Base Agency makes no warranty that Website information will always be complete, accurate, current, uninterrupted, error-free, or suitable for every purpose.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

24Limitation of Liability

To the maximum extent permitted by applicable law, Base Agency and its directors, officers, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or similar losses arising solely from your use of or inability to use the Website.

This may include, where legally permitted:

• Lost profits
• Lost opportunities
• Business interruption
• Loss of data
• Loss arising from reliance on general Website information
• Damage resulting from third-party websites
• Technical interruptions

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

These limitations concern use of the Website itself. Liability arising under a separately executed client contract or other agreement will be governed by that agreement.

25Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs suffered by Base Agency arising directly from your:

• Unlawful use of the Website
• Material violation of these Terms
• Infringement of third-party rights
• Unauthorized submission of third-party confidential or proprietary materials
• Malicious interference with Website systems

This provision does not apply to the extent a loss was caused by Base Agency's own conduct or where applicable law does not permit such an obligation.

26Privacy

Personal information collected through the Website is handled in accordance with the Base Agency Privacy Policy.

The Website may also use cookies and similar technologies as described in the Cookie Policy.

These policies should be read together with these Terms.

27Suspension or Restriction of Access

Base Agency may restrict, block, suspend, or terminate access to all or part of the Website where reasonably necessary because of:

• Suspected unlawful activity
• Security threats
• Misuse
• Repeated violations of these Terms
• Interference with Website operation
• Legal or regulatory requirements

We are not required to continue providing Website access to a person who materially violates these Terms.

28Changes to the Website

Base Agency may introduce, modify, remove, or discontinue Website content or functionality at any time.

This may include changes to:

• Divisions
• Service descriptions
• Careers
• Forms
• Proposal systems
• Contact methods
• Website design
• Technologies
• Languages
• Interactive functionality

No particular Website feature is guaranteed to remain permanently available.

29Changes to These Terms

We may update these Terms periodically to reflect changes in:

• Website functionality
• Business practices
• Services
• Security requirements
• Technology
• Applicable laws or regulations

The current version will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by applicable law.

30Governing Law

These Terms and the use of the Website are governed by the laws applicable in the Kurdistan Region of Iraq and the Federal Republic of Iraq, without prejudice to mandatory legal protections that may apply to users in another jurisdiction.

31Jurisdiction

Subject to any mandatory rights or jurisdictional requirements imposed by applicable law, disputes arising specifically from use of the Website or these Terms shall be submitted to the competent courts in the Kurdistan Region of Iraq.

This provision does not override dispute-resolution provisions contained in a separate written contract between Base Agency and a client, supplier, partner, employee, or other party.

32International Visitors

The Website may be accessed from countries outside Iraq.

Base Agency does not represent that all Website content, services, or activities are appropriate, available, licensed, or legally permitted in every jurisdiction.

Users accessing the Website from another country are responsible for complying with applicable local laws.

33Language and Translations

The Website may be available in multiple languages.

Translations are provided for accessibility and convenience.

Where legally permitted and where inconsistencies arise between translations of these Terms, the English version will serve as the controlling version unless Base Agency expressly states otherwise or applicable law requires a different interpretation.

34Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

35No Waiver

If Base Agency does not immediately enforce a provision of these Terms, that does not constitute a waiver of the right to enforce that provision later.

36Entire Website Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the general terms governing use of the Website.

They do not replace or modify a separately executed contract, proposal, statement of work, employment agreement, confidentiality agreement, purchase order, or other formal agreement with Base Agency.

Where a separate agreement expressly conflicts with these Terms in relation to the subject of that agreement, the separate agreement will govern to the extent of that conflict.

37Contact

Questions regarding these Terms of Use may be directed to:

• Base Agency
• Erbil, Kurdistan Region of Iraq
• Email: info@baseagy.com
• Website: www.baseagy.com

You may also contact us through the official Contact page on the Website.